Legal Information

Privacy Policy

Effective Date: January 1, 2026

1. Introduction

Welcome to The Saigon Oven. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our bakery in Ho Chi Minh City or use our digital business card and contact website.

By accessing or using our website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about our baked goods, menus, or when you contact us directly.

  • Personal Information Provided by You: We collect names, phone numbers, email addresses, and the contents of any messages you submit through our contact form.
  • Automatically Collected Information: We automatically collect certain information when you visit our website, such as your IP address, browser type, and operating system, strictly for the purpose of ensuring site security and performance.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

  • To respond to your inquiries and offer customer support regarding our menu and services.
  • To send administrative information to you, such as updates to our terms, conditions, and policies.
  • To fulfill and manage orders or special requests placed with our bakery in Ho Chi Minh City.
  • To protect our website and operations as part of our efforts to keep our platform safe and secure.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Your Privacy Rights

Depending on your location, you may have the right to request access to the personal data we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us using the details provided below.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

The Saigon Oven

45 Le Loi Street, District 1

Ho Chi Minh City, Ho Chi Minh 700000

Vietnam